Monport LaserReviews of monportlaser.com

The reno65 came quickly. I have an issue with a broken cover and a non-firing laser. Support is quick with responses and have been helpful so far.

I was expecting a bit of a learning curve, but the Design Hub software is actually pretty user-friendly. Importing SVG files, setting different layers, and using the built-in camera all felt intuitive after a little practice. There's still more for me to learn, but I've already completed several projects without running into any major issues. It's been a solid experience so far.

I don't have much experience with laser engraving, but I was able to start making projects the same day I received the machine. The touchscreen is simple, the camera makes positioning designs much easier, and the software didn't take long to figure out. Importing files and setting up engraving and cutting layers was pretty straightforward. Overall, it's been a smooth learning experience.

Horrendous Turned up faulty Requested Pics Sent them Said they had to be in one file as takes to long to open 4 pics(I’m not kidding) Spent an hour working out how to do it as I have never used Google drive Did it No reply Spent over 100 hours getting my workspace ready spent thousands and am left with broken laser Heartbreaking tbh Stay well clear they don’t care Be seeking a full refund It was checked almost a year ago It’s clearly a return

This is my first CO2 laser, and the setup was much easier than I expected. One thing that surprised me was the cutting power. I tested the included 3mm plywood and it cut cleanly at around 30% power in a single pass, so there's really no need to run it anywhere close to full power for thinner materials. After a few test runs, I got the settings dialed in and it's been working great.

The Monport 90w laser is an excellent choice for those seeking a high-quality and user-friendly machine. It boasts a robust construction that belies its affordable price point. This laser cutter offers exceptional value, providing a premium experience at a fraction of the cost of comparable models. Its intuitive design ensures ease of operation for users of all skill levels. Investing in this laser promises a reliable and efficient solution for your creative and professional needs.

We were having trouble with our new 6w handheld laser not working. With Monport support & multiple attempts to correct the issues we could not get the unit to work properly. Monport has replaced the unit with a new one. The staff was responsive to emails and courteous throughout the process.

I had a great experience with Monport customer support. After discovering that the lid hinges on my laser had cracked, I contacted their support team and received a prompt response. They quickly approved a replacement set of hinges, confirmed my shipping information, and kept me informed throughout the process. The machine has performed well overall, and it's reassuring to know that their customer service is responsive and easy to work with when an issue comes up. Thanks to Ailyn and the Monport team for the excellent support!