Excellent customer service
Agent was very informative and pricing was affordable.
By Anthony W.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
770 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Monitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.
Monitech Ignition Interlock Systems (monitechnc.com) has 770 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
770 approved reviews, newest moderated first
Agent was very informative and pricing was affordable.
By Anthony W.
They know you're there for the service and are straight to the point in helping you out. Direct information and vert competent staff. Very easy to understand and set up my appointment when I asked for it. Highly recommending all staff I've talked to on the phone.
By Daniel
Despite the reason for the call being less than ideal, my experience with your representative, Tracy, made the whole ordeal quite pleasant and straight forward. She answered all my questions and at the end of our call I felt informed and ready for the next step in the process.
By Amos H.
Thank you for the great service
By John
Would highly recommend Monitech to everyone.
By Justin
I hung up the call knowing the whole process and my questions where answer..
By Maria
The first two times I called Monitech it was very hard to hear the person I was talking to because there was a lot of background noise. I could barely understand what the first two employees were saying do to them talking to fast. That being said the third and last time I called I got a very nice lady who talked very clearly and slow enough for me to understand exactly what she was saying. There was absolutely no background noise. The lady was very helpful and answered all of my questions thoroughly.
By Evan
I'm very please with Monitech no complaines so far.
By David