Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Modern Bike offers a large selection of bicycle parts, accessories, and clothing for low prices.
Modern Bike (modernbike.com) has 13 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 2 reviews with 2 stars · Clear filters
I ordered back mesh and seat cover for 2005 Rans recumbent. Mesh back was OK but the seat cover was too small. Modern Bike return policy is much more difficult and restrictive than most companies. They will charge me the shipping they paid to send it to me free of charge. I must send item back in same container it came from with a form I had to print off and pay shipping. Modern Bike apparently does not like returns. Amazon is much better.
By John & Renie C.
I ordered a spoke. It only cost 70 cents but the shipping charge was $6 which would have been okay if they had mailed it right away but it took them one week just to ship the order. So, it took 10 days. If the spoke was backordered, they should have notified me immediatly. I would have cancelled my order and gone with another vendor. Also, in ordering the spoke the nomenclature showed "2X" which I misread as two spokes. I found out after receiving the spoke that it meant double butted. Modern Bike could be a little more descriptive in their labeling.
By MarkJ
