Modern Bath HouseReviews of modernbathhouse.com

We were disappointed after waiting several weeks for our order that it was determined that the manufacture was not going to be able to fulfill the order for an additional undetermined amount of time. To Modern Bath House's credit, they made a few suggestions that were very close to the vanity we ordered and was able to get it to us within a couple of weeks.

I had a lot of questions about the vanity that I purchased. I also didn't want the mirror and wasn't sure about the faucets that came with it. Monique answered all my questions promptly and discounted the purchase without the mirror. The delivery was perfect. After I opened everything, I discovered that I had gotten chrome rather than brushed nickel faucets. I sent an email and the delivery of the correct faucets was made 2 days later. Incredible service! Great prices on beautiful high quality products--that is what you can expect!!

I feel so bad with this shopping experience with them. I placed my order in a Friday and my order status is "in process" for a whole week. I called them several times to double confirm that they do have my purchased item in stock. But after a whole week waiting, they just told me that the item is out of stock. I am so screwed up by them, since I was terribly delayed by them and have to pay contractor for extra hours now.

This is a relative new company so I could not find any helpful review, however this is the best price I can find and I'm ordering a lot of stuffs so I decided to give it a try. I ordered Fresca Vanity, Towel bar, Toilet Paper Holder and Medicine Cabinet from Modern Bath House. I had to return towel bar because I found out our bathroom does not have a good place to attach it, and I email one of the representative, who gave me a RMA number to wrote on my returned package, after I mailed it back and got my refund instantaneously. All products I got are in super great quality and shipped fast. I would recommend it to anyone who would like to redo their bathroom. The price for the products are reasonable but with high-end modern touch. The service is also excellent!

Usually that's a negative quote, but it's totally positive in this case. Though we didn't plan on spending quite so much on our bathroom vanities, we're glad we purchased them through Modern Bath House!! They did such an awesome job protectively packing & shipping our order I was surprised when I found a slight imperfection w/one of the cabinet doors. Before I had a chance to contact customer service, one of their reps, Gary Peters, e-mailed to make sure we were happy w/the order. When I explained the minor scratches on 1 door front & included a picture, he responded by the end of that day that the manufacturer (Fresca) would be shipping a replacement door. Two days later he e-mailed to let us know it was being shipped via FedEx & included the tracking #. After the door front arrived, he e-mailed to check on our satisfaction! In a market where most companies try to offer an insulting % off for dissatisfaction instead of fixing an issue, Modern Bath House & Gary Peters demonstrate what true customer service is!!

We are very happy with our Fresca vanity - it's modern and clean-looking and has ample storage space. Be sure to check your current plumbing location as this unit's plumbing opening in the back is higher than normal (our plumbing was too low and interfered with the top drawer - we modified it to work). The piece arrived in great condition and someone from Modern was available to answer questions along the way (responded within the day).