Modani FurnitureReviews of modani.com

Just Love It!!!!!!!!!!!!!!!!!!!!!!!!!! No assembly required...sturdy and beautiful. Price was right. The quality is amazing , the transaction was smooth. I placed my order online and received in 2 days. I love Modani's design and the quality. I purchased many furniture from Miami store and I am so happy with the quality. All the patio furnitures I bought still like new after 5 years being under the sun ,rain,storms and even Irma :) Thanks Modani ,we'll be back soon for more.

This place essentially robbed me of $423. In early September I came into the store and purchased a sculpture for $250, and upon placing the order, a young male sales associate brought me over a bill for $423 including a $100 shipping fee. I told him I don’t need it shipped as I live only a few blocks away. He said shipping charge is a must so I asked to cancel the order— he said he would refund the cost and that it would take several days. After a 2 weeks I called back and spoke to the salesman; he said the cancellation did not go through, he apologized and said he would do it right then and that it would take a couple more days to process. A month later it was still not taken care of and I tried calling again but no one had any idea what I was talking about because the order was never processed and the salesman was “out”. In the end, I had to call my bank and have them handle it through the fraud department. The customer service here is beyond terrible. STAY AWAY!

1.0 star rating 9/12/2017 Horrible customer experience for 2 reasons: 1) Made an online order, 2 weeks later (after no contact from the company) I called the contact center and I was informed they actually dint have the furniture they sold (not ETA when they would have). If I hadn't called them, I would still be waiting for my furniture 2) Went to the store to buy the same furniture, paid urgent delivery fee ($300!) to receive it from Miami. They said I would receive the furniture in 2 weeks, after 3.5 weeks I received the furniture (the 2 night stands were ok, the coffee table was broken and the picture frame was scratchy). No ETA when they would be able to replace the broken items and I will need to receive the refund. I had at least 3 other friends that had similar issues with the Modani. If you dont want have any type headache buy your stuff from other companies. There is no reason for accepting this unprofessional and poor customer service.

I encourage you to check other places like Houzz and Modern before making your purchase. I purchased a coffee table that was priced 300 dollars more at the Modani store than at Houzz online. Also if you purchase a piece of furniture not in stock, they don't advise ahead of time that it may cost an additional 600 to 900 dollars more in delivery fees. Be careful. Wendy Russell

Great shop lovely service from sammy so much to choose from didn't no where to start looking first . Will be back very soon. Deb Keating

Don't be deceived by those reviews. This is a real one from someone experienced. I wish I could give them zero. I bought furnitures twice, spending about 8k total. First time was ok. The guy who sold me the furniture texted me to ask to buy some sample piece - patio dining table. He sent me a picture but i couldn't see a problem from that picture, so I told him to buy. When I got the table, I couldn't believe it cause the quality of table top was different, so rough. I called him but he kept saying that it is the sample quality and final sale. I can't do anything about it. When I reviewed the table, I found even bigger problem one of the live was cracked front and back and it was about to be broken off. I told the Miami guy but he told me i can't do anything cause I sign a doc. Then, I remembered that he asked me sign a dic and it said that I will accept any quality as it is. They told me to contact their customer service center directly cause they won't do anything. Crapp. I was trapped. They deceived their customer. They. Must have known it cause they asked me to sign it. (Cause, they didn't ask me to sign that when I bought furnitures at first) now it is very clear that they already knew all the defect and tried to deceive me and sell. I was an idiot to trust Miami sales guy cause he acted such as he would do anything to satisfy me. I bought most of furniture that I need from them ($8000), now they gave me this shoot cause I am not productive to them anymore. It really sucks. DON'T trust MODANI !!! They treat their customer like shoot after they take an advantage of them. Go their if you want to experience - being deceived. Please please go somewhere else. You would find a better price and customer care.shoot

Been a few times looking for unique furniture and pictures always found something different great place to shop for one off items . Be different then shop here

I have bought 3 pictures from Moda Furniture. I have never seen pictures like these anywhere else. If you want furnture or accessories that are unique go here.The furniture in the shop is simply beautiful and customer service is great also