Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
393 reviews
Modani FurnitureSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
393 approved reviews, newest moderated first
Stephania was great- quick to respond and and quick to provide a resolution. I normally hate dealing with customer service but that wasn't the case here. 10/10 would recommend- keep up the great work!
By Sarah S.
Gary provided me the best customer service.
By Tina W.
Gary was proactive reaching out to us, providing clear explanations and several options to resolve the problem. Great customer service.
By Sergio M.
Quick and easy! Gary took care of me and my issue in a timely matter.
By D
Gary provided excellent assistance
By Diana
Great customer service. Gary was super helpful!
By Michelle E.
We ordered a Hiro king bed and a Casa queen bed, among other items, from Modani. The Hiro king bed needed two sets of king sized slats, but for some reason we received one king size and one queen size. The slat for the Casa queen bed was also missing one wood piece. We called Modani’s claim center and submitted the evidence of the issues. Our customer service agent Stephania helped us solve the issues very efficiently: we received the confirmation that the replacement parts were on the way shortly after we called. Besides this claim call, our other experiences with Modani customer service have also been very satisfactory.
By Feng S.
Firma nie płaci za transport mebli. Kierowca recznie rozladowywuje ponad 4 tony mebli, właściciel po rozładunku rzekomo robi przelew który nigdy nie dochodzi, po czym blokuję wszystkie telefony i odzywa sie po 4 dniach że niby anulował przelew z powodu uszkodzenia mebli, rozłącza się w połowie rozmowy i znów blokuję numer. Odradzam jakimkolwiek współpracę.
By Piotr S.
