Modani FurnitureReviews of modani.com

I am truly satisfied with the experience I had with customer service with Modani. Gary was very understanding of the problem I was having with my order and did everything he could to ensure that the company met my needs. Throughout the process, Gary showed nothing but professionalism and good manners. I myself am in the customer service field (CVS Pharmacy Manager) and I have to say that this is what great customer service is all about! Keep up the hard work as I know that this is a great example of how a leader leads a team. In regards, Dr. Hoang Truong

The order and delivery process was very well managed on the front end. The sales person left Modani so all my emails were not received. DeShawn and Gary took over the process and have expedited the request for a credit of the returned carpet. Modani always does a good job for us.

Very helpful!

Gary was great! He helped me with all I needed. He went above and beyond to solve my issue

Our experience with MODANI was very good. Debra Sciacqua, the store manager in Naples, takes great care of her customers. We bought a leather sofa, a glass table, and a glass dining table with 6 leather chairs. After a troubled initial delivery, Debra and the manager in Fort Lauderdale went the extra mile to help us. The team that delivered the furniture was very professional and very polite. Very important: I recommend everyone to purchase the furniture protection package and thoroughly inspect all furniture upon delivery.

Gary was great to deal with. It now depends on the individual tech that is supposed to call me within 24-72 hours. Just a suggestion, but I would make that no more than one business day for a response from the tech.

Jenece was very helpful and on top of things!

We purchased a bed, two nightstands, and a dresser from Modani. Due to a stock shortage, the dresser took two months to deliver. Unfortunately, when it arrived, we noticed that one corner was chipped off, which was disappointing. However, we were impressed with Modani's customer service. Our agent, Gary, was extremely helpful, communicative, and polite. He resolved the issue promptly, and we received store credit as a result. We were so pleased that we used the credit to buy another piece of furniture from Modani! Overall, it was a great experience!