MobileHelpReviews of mobilehelp.com

So far my motherinlaw continues to hit the button by accident, but the team is alert and so immediately responsive - and I immediately get a text alert, which is so comforting you have no idea - staff are always so nice and understanding - great experience so far!!!

Have not had a fall but every time I bend over to far it said fall detected

I was able to set up my mobile help device with no problem due to the experienced people that helped me. I made a few subsequent calls to customer service, and all my questions were immediately answered

Sign up was easy (a little more expensive than advertised though). I get timely alerts. Customer Service seems nice the one time I called them. My dad's power was out for 4 days and the device ran out of power. No check in from customer service on if things are ok, but I suppose that's fine.

I really hate to write reviews. Why are my kids contacted when I do a test on this? The other night I didn't get around to it until 9:20 p.m. and my daughter in town was awakened (she goes to bed at 8:30 as she gets up at 3:30 and my 2 other children were both awakened too as they live in NM and WI). They should have been notified it was just a test. I'll have to do it earlier in the day, but I didn't realize they were notified when I was testing the equipment!

Easy to compare and great pricing. Good to have some piece of mind with this service if mom falls.

I called initially to cancel my account without knowing my options. Thankfully it was all explained to me and I was able to find that exactly what I needed was indeed offered by the company. I am so grateful for the help given to me. Thanks to each who cared.

Great helpful service