unit appears to be high quality
unit appears to be high quality. setup was easy.
By Glen
Response from MobileHelp· Sep 1, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
unit appears to be high quality. setup was easy.
By Glen
Response from MobileHelp· Sep 1, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Communications and equipment all fine
By Published A.
Response from MobileHelp· Sep 1, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Stewart was very helpful made me comfortable to ask questions about system. He explained everything clearly and I understand it’s use.
By Grace K.
Response from MobileHelp· Sep 1, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Lady in customer service went over correct usage of locket…do not wear in bed and let it charge overnight. She was very helpful about details I didn’t know.
By Ginnie
Response from MobileHelp· Sep 1, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
At first my discover card had multiole charges made. I had to spend a lot of time getting that corrected.
By Pearl
Response from MobileHelp· Sep 1, 2023
Thank you for your review of our service! Your positive rating mean a lot to us, and we are glad to see that you were able to speak with our Customer Service team for assistance with resolving this issue. Thank you for being a valued part of our MobileHelp family. And please don't hesitate to reach out to us if we can be of any further assistance. We are always happy to help!
Pleasant voices. Explain what you get and how must it will cost very plainly. Customers service has patients with older people very nice
By SCOTT
Response from MobileHelp· Sep 1, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I feel much more relaxed because I am not worrying about falling and not being able to contact help.
By Virginia E.
Response from MobileHelp· Sep 1, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The staff seemed very knowledgeable about my concerns.
By Denny F.
Response from MobileHelp· Sep 1, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.