Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Had a question regarding a recent email from mobile help. My question was answered in a very professional manner. Darius was very helpful.
By Margaret S.
Response from MobileHelp· Sep 26, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Very speedy service!
By Nancy P.
Response from MobileHelp· Sep 26, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
The agent, Paula Briggs was knowledgeable, helpful, courteous, and patient.
By Jeanne B. C.
Response from MobileHelp· Sep 26, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
The person was very friendly, helpful, fast. I felt like I was special. This one is a keeper, she's wonderful!
By Jeannette T.
Response from MobileHelp· Sep 26, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Helpful person on the phone.
By Mike
Response from MobileHelp· Sep 26, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
First, most importantly, the system works, from responding to an alert to phoning the support network for any assistance if required. Always responsive to our phone calls with questions or to set up a new pendant or test the system.
By H M.
Response from MobileHelp· Sep 26, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Quick Response Paramedics are inept and stole from me
By Suzanna W.
Response from MobileHelp· Sep 27, 2023
Thank you for your review. We are so glad we were able to be there for you in your time of need, however, we are sorry to hear about the incident with your local paramedics. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Accidentally pushed alert and before I knew it I was being asked if everything was okay. Love the fast response!
By Gary R.
Response from MobileHelp· Sep 26, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
