efficient and courteous
efficient and courteous
By Cadol
Response from MobileHelp· Oct 9, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
efficient and courteous
By Cadol
Response from MobileHelp· Oct 9, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The person I spoke to was great.He answered my questions before I asked them.
By Mary S.
Response from MobileHelp· Oct 9, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The rapid response I got when setting it up and testing it. Also the responder was very courteous to me. I was impressed.
By Diane Sutton K.
Response from MobileHelp· Oct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Our salesman was Noel who could not have been more informative or respectful. Positive, Polite, Personal, Professional. Noel presented all that to make this 88-year-old trust him.
By Shirley P.
Response from MobileHelp· Oct 9, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Helpful and friendly.
By Gary S.
Response from MobileHelp· Oct 9, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Lisa was pleasant and professional and gave me several options
By Valued Customer S.
Response from MobileHelp· Oct 9, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
I was promised 2 day express shipping (at no charge). That was Thursday Sept 29th. Today is Friday October 6th and my new pendant has still not arrived,
By customer
Response from MobileHelp· Oct 8, 2023
We received your review and we apologize for your order not arriving as scheduled. Our records indicate that it did ship with free expedited delivery, however, the carrier experienced a shipping delay beyond our control. We were glad to see the tracking information updated and confirming delivery of your package. At MobileHelp we pride ourselves in providing a great experience and peace of mind to our customers, and we are sorry that you experienced anything less. Please do not hesitate to contact us directly should you need any further assistance with the equipment or your account. You can reach us directly at 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family.
Super helpful. Elan was awesome
By Diana
Response from MobileHelp· Oct 9, 2023
Thank you for your review of our service! Your positive words mean a lot to us!