Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Angel was extremely helpful during a stressful time in my parent’s life
By Angel
Response from MobileHelp· Oct 9, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Tom was very knowledgeable, friendly and professional.
By Sandra
Response from MobileHelp· Oct 9, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I called for my 86 year old mother. I was very pleased with how knowledgeable and professional my sales tech was. The equipment arrived on time and set up was easy. She's only had the monitor for 2 days but so far all good.
By Terri
Response from MobileHelp· Oct 9, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
Mr Jonathan B. was firm, clear, professionally engaging and courteus - a rare combination indeed! jblake - former classification analyst and desk auditor.
By James B.
Response from MobileHelp· Oct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Donna was wonderful!
By Betty L.
Response from MobileHelp· Oct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very nice sales person
By Jacqueline H.
Response from MobileHelp· Oct 9, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
qUICK TO RESPOND TO EMAIL/PHONE REQUEST, PLESEANT TO SPEAKE TO AND VERY KNOWABLE
By George B.
Response from MobileHelp· Oct 6, 2023
Thank you for your comments! We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
We are so pleased with Mobile Help. The product is excellent. It was easy to set up and the website was very easy to navigate. This will keep our mother independent and keep us reassured.
By Cynthia
Response from MobileHelp· Oct 6, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
