Great customer service
Great customer service
By customer
Response from MobileHelp· Oct 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Great customer service
By customer
Response from MobileHelp· Oct 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Great product and great customer service.
By Michael R.
Response from MobileHelp· Oct 11, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The sales rep was very informative about the service I was looking for. He did not try to over sell the product. Most importantly, he did not constantly do call backs while I was checking out other companies.
By Ginney
Response from MobileHelp· Oct 9, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Representative was very helpful and knowledgeable about the product and willing to answer any questions. Albert was the representative and he would get an A+ in my book.
By Mary Kumbar C.
Response from MobileHelp· Oct 9, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Very helpful agent - completed transaction in less than 10 minutes.
By customer
Response from MobileHelp· Oct 9, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Ben was excellent helping me set up service for my mom. Peace of mind for both of us.
By Mark & Patti L.
Response from MobileHelp· Oct 9, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Friendly staff and very informative.
By Robin
Response from MobileHelp· Oct 9, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The representative was well informed sure received the services I need ! Can’t wait for my delivery. Heck I fell last night and took a while to get up and back into my recliner. Thank you for giving me givng. Me. A sense of security! Hope it’s as great as I was told
By Damon
Response from MobileHelp· Oct 9, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family. We are sorry to hear about your recent fall. Stay safe, and if you ever need us, please don’t be afraid to reach out.