Donna was fantastic!
Donna was fantastic!
By Robyn D.
Response from MobileHelp· Jan 7, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Donna was fantastic!
By Robyn D.
Response from MobileHelp· Jan 7, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Bill was very pleasant and helpful. Enjoyed working with him. Very little pressure to buy the product. After checking several other products it was the Best Buy.
By customer
Response from MobileHelp· Jan 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
The rep, Ferris, made the difference. We talked about our experiences with our parents. I told him of the same product on another site. He indicated that is their product. If you talk to them, you'll find, in the end, your cost will be more to get the same coverage and protection we provide. The mobile app to the Mobile Micro was another sell. Until I get and use the device, I can't say more. When you get a bit personal with the agent and you both experience similar situations with your parents, the empathy shown makes trying the product worth it.
By CURT
Response from MobileHelp· Jan 7, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
All questions were answered satisfactorily.
By Nancy G.
Response from MobileHelp· Jan 7, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Explain how important it is for my safety and to put my mind and family more at ease
By Constance E.
Response from MobileHelp· Jan 7, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The tech support gal was awesome! Answered all my questions and walked me thru the testing process.
By Marsha
Response from MobileHelp· Jan 7, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
very quick service and explanations
By Frank
Response from MobileHelp· Jan 7, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Easy installation / hookup
By custfredomer
Response from MobileHelp· Jan 7, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.