Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
professional and considerate service by all that I dealt with
By NordVPN Custome Dolores O.
Response from MobileHelp· Jan 10, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Great communication on the phone
By customer
Response from MobileHelp· Jan 10, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very much A GENTLEMAN! Lovely voice could understand everything he said and that’s very important!!
By Deborah L S.
Response from MobileHelp· Jan 10, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Samantha at 1800 800 1710 was very helpful and informative. I am glad we had her to talk to and ask questions. She is a wonderful person and couldn't of asked for anyone better!
By Donna Woody & Farron L.
Response from MobileHelp· Jan 10, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I am new to this company and just signed up for service yesterday. My experience with Angel was very positive. She is easy to talk to and seems to be very informed on what the company has to offer.
By Barb B.
Response from MobileHelp· Jan 10, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I called several companies for my 92 yr old mom. MobileHelp by far was the absolute BEST company with regard to cost, clear communication and customer service. I spoke with Patrick and he was extremely knowledgeable and helpful. It was a very easy process and I would 100% recommend! Karen
By Karen N.
Response from MobileHelp· Jan 10, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
They gave me all the information I needed.
By Phillip C C.
Response from MobileHelp· Jan 10, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The agent I dealt with was wonderful....patient and kind and informative. He went thru the process step by step and answered all my concerns.
By Jane
Response from MobileHelp· Jan 10, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
