Great customer service
Explained well and very friendly. Easy to understand. Left me with no further questions
By Lynda G.
Response from MobileHelp· Jan 24, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Explained well and very friendly. Easy to understand. Left me with no further questions
By Lynda G.
Response from MobileHelp· Jan 24, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Matthew was very courteous and knowledgeable. Answered all my questions promtly.
By Suzanne W.
Response from MobileHelp· Jan 24, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Everyone has been very helpful in getting started with my new equipment.
By Eunice Murphy C.
Response from MobileHelp· Jan 24, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Plans explained in detail in a manner to easily understand. Tech was very friendly.
By Karen
Response from MobileHelp· Jan 24, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Salesman was very patient and answered all my questions. They did not push for me to make a purchase. I even asked to think about it and get back to them.
By Paul
Response from MobileHelp· Jan 24, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stewart was wonderful and made me feel so at ease with his knowledge and understanding.
By Sheila D.
Response from MobileHelp· Jan 24, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I called tech support to do test ser up, they were very helpful and polite
By customergidget
Response from MobileHelp· Jan 24, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Tom was very knowledgeable and explained things well to me.
By Nanette C.
Response from MobileHelp· Jan 24, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.