Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Customer service was great. Setup was easy and quick.
By Don
Response from MobileHelp· Jan 24, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I haven't received the equipment yet, just got it ordered this morning, but the sales rep, Patrick M. has been so helpful and knowledgeable. He has returned my phone calls at night and weekends, and he is well versed on all the products that MobileHelp has to offer and what is best for a person. I am looking forward to receiving the equipment for my mom.
By Dana
Response from MobileHelp· Jan 24, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very knowledgeable and helpful
By Kay C.
Response from MobileHelp· Jan 24, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Easy, fast and great customer service. No pressure like we had with others. Awesome!
By customer
Response from MobileHelp· Jan 24, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Have been hesitating to order this device for a long time but I finally made the phone call and the rep was very informative about the device's features. I was convinced that the time had come to order one for my piece of mind and my family's piece of mind as well. Good to know too that MobileHelp has a very high rating.
By Elaine K.
Response from MobileHelp· Jan 24, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Agent answered all questions
By Harold Ray N.
Response from MobileHelp· Jan 24, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Stewart was so helpful, knowledgeable, and very, very friendly. He took his time, did not rush me, and answered every question that I thought I didn’t have. I would highly recommend your company thus far.
By Melissa Miller M.
Response from MobileHelp· Jan 24, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The sales rep was great-super patient and offered great guidance.
By A B.
Response from MobileHelp· Jan 24, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
