Albert was very helpful and very nice!!
Albert was very helpful and very nice!!
By Linda
Response from MobileHelp· Apr 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Albert was very helpful and very nice!!
By Linda
Response from MobileHelp· Apr 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Noel was extremely helpful and explaining the system to me. He was patient and clear and nice to deal with.
By Carole C.
Response from MobileHelp· Apr 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Great communication. Exceptional presentation.
By Ceboz
Response from MobileHelp· Apr 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I spoke with Matthew over the phone and he was great and very helpful answering all my questions.
By Valerie
Response from MobileHelp· Apr 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
evre everything was fine and the prices fair
By customer
Response from MobileHelp· Apr 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Our representatives Elan and Stewart we awesome to work with. They were very informative and helpful providing all the information we needed to make an informed decision.
By F. F.
Response from MobileHelp· Apr 12, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
no one answers your phone i waited an hour with my phone one speaker same music i need some answers and can't get in touch with anyone
By customer
Response from MobileHelp· Apr 11, 2024
We have received your review; we certainly apologize for any inconvenience the incident has caused you. We are also glad to see that you have already spoken with our Technical Support team for replacing your system to one more suited for your needs. Please let us know if you have any additional questions or concerns we can assist with, or if there is anything we can do to earn a higher score. You can also reach us directly by dialing 877-827-6207 Option 1 for Technical Support. Thank you for being the most valued part of our MobileHelp family.
Customer rep Samuel was excellent
By customer
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.