Helpful Experience
The thoroughness, knowledge and personality of the service representative.
By T L.
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
The thoroughness, knowledge and personality of the service representative.
By T L.
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Prompt direct instructions service
By John w A.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Great customer support. Very helpful and friendly. Easy to talk to. Listened and was very knowledgeable.
By Julie H.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
I spoke with Scott who made me feel welcome. Great customer service from him. I fully understand the policy that was explained to me.
By Rutha J.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
great customer service
By customer
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Scott was a wonderful salesperson. He was knowledgeable, efficient, thorough and totally helpful. He was my hero, and made me feel 100% confident that I had chosen the right product. I hope your other sales people are as good as he is.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Good customer service from Paula and good service for the price.
By Diane B.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
What made my experience great: Customer Service representative Brandy is personable, professional, knowledgeable and friendly. She did what she said she would do about returning my calls every time. Always factual on behalf on your company, but personable in a positive and professional manner.
By Kathleen
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!