He was very friendly and nice.
He was very friendly and nice.
By Angela
Response from MobileHelp· Apr 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
He was very friendly and nice.
By Angela
Response from MobileHelp· Apr 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Staff very knowledgeable, courteous, and helpful.
By customer
Response from MobileHelp· Apr 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Our Safety consultant was professional, extremely knowledgeable about the products and services and was very courteous. He answered all our questions during the call.
By Thomas C.
Response from MobileHelp· Apr 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Good customer service
By Beverly W.
Response from MobileHelp· Apr 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I was very fortunate to have spoken with Rich in FL. He was very professional and knowledgeable and explained everything to me so I could understand. He took his time and answered all my questions. Rich is a wonderful asset to your company. He deserves to be paid well.
By L B.
Response from MobileHelp· Apr 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Albert, the customer service rep who set-up my program, was FANTASTIC! No high pressure selling. He is excellent at his job. The equipment came within two days. Set-up was very easy.
By Rachel W.
Response from MobileHelp· Apr 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sales person was kind, informative and helpful
By Lizz W.
Response from MobileHelp· Apr 12, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Nathan was outstanding! He was very friendly, he was extremely knowledgeable, patient, a great listener, efficient and professional. He answered all of my questions very thoroughly and explained things very well. We are excited to get our new Mobile Duo equipment as it will allow us to be confident as we get even older (lol) to know that if we have a mishap, there will be someone there to help us. Your company's equipment eliminates problems that we have had with another company's similar problem and it will be so nice to have it be easier to be safe.
By LadyJane
Response from MobileHelp· Apr 12, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.