Elan was great
Elan was great! He answered all of my questions professionally.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Elan was great! He answered all of my questions professionally.
By customer
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Explained everything thoroughly
By Sandra
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Patrick was great
By Linda L.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
she was very helpful and knowledgeable.
By Shirley F.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Scott did amazing job Explained everything clearly
By Bonnie B.
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Matthew was wonderful. He was easily understood and his instructions were easy to follow. I did not feel stressed or overwhelmed with information. I would recommend this company to others.
By Pamela F.
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
My experience was great because of customer service rep Marquis who answered all of my concerns. Was not pushy or condescending which I appreciate.
By VedaRae H.
Response from MobileHelp· Apr 18, 2024
Thank you for your review of our service. We are here for you whenever you need us.
Patrick was very helpful, friendly and it was a pleasure speaking with him. I would give them six stars, but you don’t have that many!
By Jill B.
Response from MobileHelp· Apr 15, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.