Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
My representative Patrick was knowledgeable, friendly and comforting through this process.
By Cory
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Great communicator
By customer
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Very helpful service agent walked me through the process.
By Tom A.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Paula was helpful without being pushy. She was patient and thorough with her explanations.
By Lacy
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Samantha went above and beyond to help me feel comfortable with getting my dad started on this service
By Karen C.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
Scott's ranking is 5/5. He was great. I was very skeptical and still in but not because of him he was wonderful. I was skeptical because you called me and asked me for all this personal info including payments and having to do it " right then " not allowing me to call you back where I feel more comfortable knowing that it's a party that I have called. In the world today you have to keep on top of everything knowing that anybody can steal your information. Consider changing this!
By customer Deborah S.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
I spoke with Rick who was extremely knowledgeable, patient, respectful and helpful in fully explaining everything
By Brenda B.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
The representative was helpful, patient and gave me exact information on my questions. Very satisfied.
By customerSherry H.
Response from MobileHelp· Jun 26, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out
