Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Samantha was wonderful to work with. She explained the process well and I was able to fully understand it.
By Karen G.
Response from MobileHelp· Jun 26, 2024
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Customer service rep was very thorough. We're looking forward to trying your service.
By customer
Response from MobileHelp· Jun 26, 2024
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Mark answered all my questions and was very good in explaining how everything works. I am very pleased with the company!
By Arline
Response from MobileHelp· Jun 26, 2024
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Great one year pricing for both parents!
By Melanie
Response from MobileHelp· Jun 26, 2024
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Stacie was an excellent source of information and knew exactly what I wanted for my mother in laws safety at her home. I will recommend her to any of our friends in need of this type of service. She was awesome!!
By Martin T.
Response from MobileHelp· Jun 26, 2024
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The sales pitch was long and hard to follow but I think I got it
By Jim
Response from MobileHelp· Jun 26, 2024
We received your review, and we apologize for any issues you have experienced at the time of the order. At MobileHelp, your safety is our number one priority, and we want you to be covered. Please let us know if there is anything we can do to help you regain confidence and allow us to keep you covered in the future. You can reply to this message privately with your phone number and we would be happy to give you a call for further assistance. You can also reach us directly by dialing 800-800-1710. We would love to welcome you back into our MobileHelp family.
Professional and helpful
By Linda W.
Response from MobileHelp· Jun 26, 2024
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Very pleasant experience, Ms. Brandi was great, explain everything very clear and answered all my questions, her experience is A+.
By Maria
Response from MobileHelp· Jun 26, 2024
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