Rich was very nice and very helpful
Rich was very nice and very helpful
By customer
Response from MobileHelp· Jun 26, 2024
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Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Rich was very nice and very helpful
By customer
Response from MobileHelp· Jun 26, 2024
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Just signed up for the service but Michael answered all my questions completely.
By Laura J.
Response from MobileHelp· Jun 26, 2024
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The man with whom I spoke was very kind and compassionate. I feel very confident that my sister will be well taken care of, and that relieves my mind as I leave to go back home after visiting her. Thank you.
By Joyce
Response from MobileHelp· Jun 26, 2024
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Brandy was very friendly and helpful in finding a plan for us that fit what we were looking for.
By Cheri E.
Response from MobileHelp· Jun 26, 2024
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He was very informative and patient with me as we went through the process
By Beth S.
Response from MobileHelp· Jun 26, 2024
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Product didn't hold charge as stated. Too many "we have rec'd your call" then something like "we will connect your call as soon as an operate is available" something like that. I could be dead by then.
By Sandra
Response from MobileHelp· Jun 25, 2024
We received your review and we are sorry to hear that you are not happy with the equipment you received. We do offer different systems, and we would be happy to contact you for assistance with finding one that would better suit your lifestyle. At MobileHelp we pride ourselves in providing a great experience to all our customers, and we want to make sure you receive nothing less. What would be the best number for us to reach you on? You can also reach Technical Support directly by dialing 877-827-6207 Option 1. We look forward to speaking with you soon
Sales person, Tom, was polite, pleasant and professional, very informative
By John W.
Response from MobileHelp· Jun 26, 2024
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Very happy with my system. Everyone has been very helpful.
By customer
Response from MobileHelp· Jun 26, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!