Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Very easy to deal with. Explained everything in a easy to understand matter
By customerRod D.
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The representative was very helpful, patient and kind with a sense of humor
By customer
Response from MobileHelp· Oct 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Friendly and informative
By customer
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I loved how StuartHershey explained everything to me so clear and concise and how patient he was with me.
By Sheila N.
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Samatha, was the most helpful agent, patient, understanding and very caring to help me with my 93-year-old Mom's needs.
By deborah
Response from MobileHelp· Oct 6, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Francine was consistent with calling me back when we were playing “phone tag”. So when I decided I DID need an “alert”, of course I called her. She explained my options and did not drag it out with pressure to sign. I did, of course, but I was able to casually decide the plan I wanted.
By Robert B.
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Both service techs I talked to were efficient and courteous even with a problem on my Visa account. Helped me get it solved and my help button in its way. A-1 service.
By Do not care T.
Response from MobileHelp· Oct 6, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
He was very helpful.
By Linda R.
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
