Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Samantha was very good at explaining options available to me and helped me with making the best selection for my wife's fall protection.
By J G.
Response from MobileHelp· Oct 6, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
I am already a customer and I bought a unit for my daughter-in-law your representative Elon was very nice and helpful
By JRS
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
David Noel is,was the reason everything went perfectly. From professionalism to knowledge to authentic politeness !
By Robert W.
Response from MobileHelp· Oct 6, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
I honestly feel so safe with this life alert on. I can finally go walking without having to worry about bringing somebody with me. Or I can finally go outside. And I don't need to worry about any emergencies happening by being by myself. I will admit when I first got it. I totally forgot. I had it on and I wasn't used to it. So I was setting it off a lot. But it does take some time to get used to. It is very easy and accessible to use
By Brittney
Response from MobileHelp· Oct 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
Samantha was clear and very helpful
By Darlene
Response from MobileHelp· Oct 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Helpful. professional.
By Nancy T.
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Donna was knowledgeable and patient.
By customer
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Stuart was very professional and knew the product very well. Answered all my questions very easily. Left me very satisfied.
By customer
Response from MobileHelp· Oct 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
