Quick and easy.
Quick and easy.
By customer
Response from MobileHelp· Oct 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Quick and easy.
By customer
Response from MobileHelp· Oct 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Quick response time, easy setup, great customer service and competitive pricing.
By Carolyn B.
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
My customer service representative, Bill, was very helpful in helping me choose a system and billing frequency for my mother who is a fall risk and hard of hearing. Together we selected a wrist band unit. It came with a separate emergency button to install next to the tub which is awesome. Very happy with the service.
By Connie S.
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
He handled all my needs very professionally. Thanks.
By Mike P B.
Response from MobileHelp· Oct 6, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Wonderful gentleman I spoke with. Reasonable prices. No contracts!
By Kathy A.
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Rick spoke with a clear, distinct voice. Explaining the alert system completely. He had answers for all my questions. e was patient, kind and efficient.
By Reba K.
Response from MobileHelp· Oct 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I called for information & Donna was very gracious about giving me needed info . I wasn’t ready - told her I could do the order next day - her day off & she said whoever answered could help. Arron explained everything & I’m looking forward to receiving kit.
By Marilyn
Response from MobileHelp· Oct 6, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Disliked all the emails that immediately came after signing up. Only send important ones to avoid confusion. The person who helped us with set up was great.
By customer
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.