Happy
Customer Service was excellent. Happy to be a customer!
By customer
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
5,712 approved reviews, newest moderated first
Customer Service was excellent. Happy to be a customer!
By customer
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I spoke with Edwin and Rick prior to ordering and both were very pleasant and willing to answer all my questions. Edwin completed the process and was very pleasant and knowledgeable throughout the whole process.
By Joan
Response from MobileHelp· Oct 6, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Understanding and thoughtful explanations
By Sur
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Patrick was amazing! I’m a train wreck & he was so patient!
By Natalie
Response from MobileHelp· Oct 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Needs quickly and professionally taken care of
By David L.
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Good product
By Steven d O.
Response from MobileHelp· Oct 6, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
Easy to set up
By customerjkp
Response from MobileHelp· Oct 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
i HAD NO IDEA HOW ANY OF THIS WORKED i GOOGLED A FEW COMPANIES THAT OFFERED THIS SERVICE . ALL I CAN SAY IS I'M SO GRATEFUL THAT SAMANTHA ANSWERED THE PHONE AND CONVINCED ME THAT THIS IS ACTUALLY WHAT I NEEDED FOR MY FAMILY MEMBER. SHE IS COMPASSIONATE , FRIENDLY , AND KNOWLEDGEABLE . I'M CONFIDENT THAT THIS WILL GIVE ME THE PIECE OF MIND I DESPERATELY NEED.
By Mary R.
Response from MobileHelp· Oct 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.