Waited months
Waited months. It did not look like the car I submitted but just a generic black SUV. I do not recommend.
By Chris G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
88 reviews
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Minicubez is listed under Children's Entertainment.
Minicubez (minicubez.com) has 88 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
88 approved reviews, newest moderated first
Waited months. It did not look like the car I submitted but just a generic black SUV. I do not recommend.
By Chris G.
Absolutely dreadful company. Ordered a custom car from them for a Christmas present for my partner, the product took 5 months to arrive despite an estimated delivery time of 2-3 weeks. More importantly, when it did arrive, the product was not buildable with several key pieces missing. Avoid.
By Bethany
Awesome model with easy to follow instructions. Well worth the price as compared to competitors products.
By Michael N.
Waited almost a year for kit-when received there were no instructions included-emailed situation-no response!
By BILL N.
I understand that orders during a high demand time, but not receiving instructions on how to assemble my kit is pretty unacceptable. I asked for instructions multiple times and was told they would be sent my way, but they never came. Eventually customer service stopped replying. So that tells me everything I need to know about the company as a whole. I wouldn't recommend anyone buying from Minicubez.
By Travis
After taking over 4 months to develop and send my product, it did not have a complete set of parts. I contacted them, and they even confirmed and asked me to take pictures, which I sent, of the car and the missing parts. I've heard nothing and am currently still waiting for those parts. That said, I'm still not excited by the build. It doesn't look like my car at all, and I don't know that I'd even want to display it. Might as well throw the parts in my general Lego bin for cousins and nephews and nieces to play with. Just an overall terrible experience, and I would not recommend doing business with them.
By Rob B.
Would buy again
By Ryan
Got a kit that looks like the right colors but never got the build instructions. Contacted customer support several times and never got a response. What a scam!
By Mark V.