MindsetReviews of mindset.care

want to sincerely thank Melanie Scott for the incredible support she provided while helping me with my case. From the very beginning, she was patient, professional, and truly compassionate. She took the time to explain everything clearly, answered all of my questions, and made sure I felt supported throughout the entire process.

Greatly appreciated how easygoing the process was. Spoke to Ms. Mary and she walked me through step by step.

The lady i spoke with was very kind and understanding🙏🙏

Paige was thoughtful and handled everything. I was immediately told when my case was dismissed, and she worked with me to get it re-submitted.

This experience was absolutely wonderful working with mindset from day one until the end (almost a year ). I enjoyed speaking to Paige. She always checked on me and kept me updated throughout the process.

For further information, see my review on January 2nd. I'm sending an updated review because I have since received a denial letter. My case manager, Shaun, has been so supportive and understanding and on top of things. As soon as I got the letter I reached out and we immediately started the process of appealing. There's clarity of what's needed from me, and it's clear that Shaun really care about the work being done. "I'm hoping there wont be a second denial!!!" was a really sweet message. I've asked my therapist to write a letter of support (she stated my diagnoses, pointed out that at least one was considered an acute disability by the ada, explained my overall symptoms and how the impact me, and stated she did not believe I am suited to work for the time being), and we've sent that along now. I have an appt with my neurologist today and will be asking for his support as well, for now there's not much to do but wait for another update from the SSA. (In case you don't look/can't find my previous review, the missing star should really only be like half a star, because it's based on a slight issue with being assigned new case managers and then information missing, etc, but outside of that I've had no issues at all. Mindset seems to be a very well-intentioned company, really here for us clients, and that's pretty huge. (Tangentially related, the "unprompted review" tag on reviews is based off....what? Because writing a review does not give the option to say whether it was prompted or unprompted, so take that tag with a grain of salt I guess, it's up to you whether that's important or not. It only says "By submitting this review you confirm it was based on a real experience," but those two things aren't mutually exclusive sooooo...)

Very helpful. Chelsea called me and she asked all the right questions for the extra information it could provide. It was otherwise a quick and easy experience to go through, not stressful.

Very fast easy and loved my intake advisor Desiraee Thank you MINDSET!!!!