Good but they never answer their phone
Everything is good but I am always having trouble trying to reach somebody over the phone. Nobody ever picks up . What is the purpose of having a phone number when you don't ever pick up?
By Jackie A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mindset assists those with a mental illness and their caregivers in applying for Social Security Disability benefits(SSI and SSDI). We represent claimants from an initial application and through an appeal at the hearing level if needed. We are your close advocate through the convoluted process of applying for and being awarded your benefits.
Mindset (mindset.care) has 1,165 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
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Everything is good but I am always having trouble trying to reach somebody over the phone. Nobody ever picks up . What is the purpose of having a phone number when you don't ever pick up?
By Jackie A.
Melissa has been a a sweet southern gem to me 🥰!!! She’s very knowledgeable an empathetic to your needs! Thanks Melissa!!! As far as everyone else Thanks but wasn’t as caring as Melissa! Concluding Mindset will work with you a getting what you deserve but I feel communication could be better ! But thanks again to the Mindset team - Angel
By Ange P.
Just keep on me and my kids.i like how yall was doing your job by the book wat i dislike is all my children on insurance but one
By Kiosha H.
They were not always easy to get a hold of and get help from.
By Ginger R.