Professional and thorough
Both ladies we spoke with where professional and asked all the questions needed to go forward with my grandson's case.
By Zelma B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,165 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Mindset assists those with a mental illness and their caregivers in applying for Social Security Disability benefits(SSI and SSDI). We represent claimants from an initial application and through an appeal at the hearing level if needed. We are your close advocate through the convoluted process of applying for and being awarded your benefits.
Mindset (mindset.care) has 1,165 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
1,165 approved reviews, newest moderated first
Both ladies we spoke with where professional and asked all the questions needed to go forward with my grandson's case.
By Zelma B.
My phone representative bria rivera was wonderful. She was friendly and informative. My phone kept malfunctioning during the call and she had no problem calling me back persistently thankfully. I really appreciate her persistence.
By cheryl F.
They where helpful with my application they explained everything to where I understood and was so nice
By James P.
Very professional response quick and timely friendly and helpful reliable call went smoothly.
By Jessica J.
What made my experience great was that Charlene was really down to earf and friendly, she made the initial process of signing up wirh mindset painless and swift. Thank you Charlene for installing my TV so nicely, the mount is incredible lol! 😅 Thank you for reals, am I getting ssi?
By Sentimental J.
Valerie McMurray is my point of contact and she is so nice and extremely helpful! She answers all of my questions and makes sure that I am comfortable and informed throughout the process. Highly recommend!
By Ariana
Charlene / Charlott? was great! Give her a raise
By James A S.
Desiree was extremely helpful! My daughter and I worked together with her to get all of the intake completed. She was patient and informative and a joy to work with! I’m going to recommend MINDSET to another friend who is going through the same struggle. This customer service makes me very encouraged to have MINDSET representing us.
By Kathleen C.