Miami FruitReviews of miamifruit.org

Prevent you from canceling a subscription without emailing them to which they often do not respond. When they finally respond they demand a penalty according to terms buried in their fine print, which is illegal. If you refuse to pay the penalty then they will continue billing you the subscription indefinitely.

Total Ripoff. This is a sketchy business. Charging $118 to cancel my subscription ($130 monthly box). 80% of the fruit as terrible and not worth eating.... and what was good could be had a local latin or asian market for a mere fraction of the cost.

I ordered finger limes, guava, and a monstera fruit. The finger limes were fine, but the guava has remained hard for about a week. At these prices, it's unacceptable for any fruit to not be perfect. They could be a good option to buy tropical fruit that you can't get anywhere else, but for fruit that is rare, but still find-able elsewhere, you're better off just going to a grocery store. You'll get 80% of the quality for 20% of the cost. Also, my order was split between two deliveries, which wasn't clear. I requested overnight, but the order spent multiple days in "preparation", and the second half of my order was later shipped with fedex two-day, which isn't really what I requested.

Miami Fruit is a total scam. I bought 1 banana for over $45.00. Stupid right? I thought it was a bunch. My mistake. Used ApplePay in order yo not share any information and somehow the subscribed into a recurring purchase. There is no way to call anyone there. When I went in to “manage subscription” there was no way to cancel. The only way to contact anyone is through email. Attempted to do that and no one got back to me to clearly cancel the subscription. The one banana I did get is shit. Was forced to make a complaint to the Better Business Bureau. Still not resolved. Contemplating legal action.

Very frustrating to deal with them. No phone, and sporadic emails. Do not subscribe because it's very hard to cancel. Buyer beware

They are NOT clear about what their “Pre-Order” means as far as if something is in season. “In season” apparently also means you “may” have to wait an entire year for your fruit, and by “may”, THAT then means if you move up on their waitlist. The problem with that is if you then cancel for a refund they charge you a ten dollar fee and I think that’s unfair and NOT transparent. I may be one person but this one person will never make a purchase with this vendor again.

Just got my first box. Very disappointed. Everything in the box i could get at my local grocery store. Definitely not worth the $120 I paid. I went online to cancel my subscription and could not. I have to request it through email. Hopefully someone responds and cancels this before the next delivery.

I purchased one "premium soursop" fruit on May 12th for $87.30 and shipping is Fedex Priority Overnight. It is now Monday May 18th and I still have not received the delivery. Customer Service has gone dark -- I emailed them and they have yet to get back to me. They funnel you to the "Shop" app for tracking, but the Shop app is absolutely awful...the statuses flip around with no real data. I emailed Miami Fruit to ask for the Fedex tracking number and that is what I am waiting for right now. God knows how this fruit is going to arrive to me given that it is has been allegedly travelling on it's way to me for almost 6 days...not knowing if the fruit is in a protective delivery vessel, not knowing if it is in a refrigerated space...etc. Definitely will never do this again. See people, this is why Amazon wins and small businesses do not. And after reading their refund policy, it seems sketchy as to whether I'll get my money back. This was a lot of money, potentially for nothing.