Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
126 reviews
META PCsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
META PCs is an award-winning PC building company and your top choice for custom-built gaming computers. We meticulously craft each PC with the highest quality components, ensuring unmatched performance and reliability. Our commitment to customer satisfaction is unparalleled, backed by lifetime support. Explore our range of unique services, including personalized pricing for custom PCs and comprehensive support to meet all your gaming and computing needs.
META PCs (metapcs.com) has 126 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
126 approved reviews, newest moderated first
Great costumer service. Not on hold for long periods of times. Call centers near me. Not abroad.
By Jason R.
Response from META PCs· Mar 3, 2026
Jason, that's a big deal to us. Real people, right here in Arizona, picking up the phone. No runaround. Thanks for calling that out and thanks for the review!
Pc was made very well I have been thoroughly enjoying it
By Aiden D.
Response from META PCs· Mar 3, 2026
Aiden, glad the build quality is holding up! Thanks for the review and enjoy it.
Unparalleled customer service experience, we were fully informed what was happening every step of the way. Fast shipping and my console was packed very meticulously 100% Would Recommend
By Watson
Response from META PCs· Mar 3, 2026
Watson, communication and packaging are two things we obsess over, so this is great to hear. Appreciate the recommendation and glad it showed up ready to go!
It's been a couple weeks and the PC has worked just fine, while unboxing it I felt the love and care that was put into it and it was leagues above my experience with Alienware/Dell. Everything packed in tight, clear instructions and even a custom USB with recovery software on it. It might be cheaper to build a PC yourself but at least I know care was put into this pre-built and that was worth it to me.
By HeyItsHUR
Response from META PCs· Mar 3, 2026
This is the kind of review that fires us up. The whole point is that you're not just getting a box of parts, you're getting something built with intention. Glad the unboxing experience told that story before you even turned it on. Thanks for choosing us over the big guys, and enjoy the rig!
They help me finish my build and it turn out great. Friendly too. I went to the Gilbert location.
By Robert
Response from META PCs· Mar 3, 2026
Robert, glad the Gilbert crew could help you get across the finish line. That's what the shop is there for. Thanks for coming in and enjoy the build!
The staff were polite, very helpful and answered my questions.
By Sherry S.
Response from META PCs· Mar 3, 2026
Sherry, appreciate the kind words! We never want anyone to feel like their questions are a bother. That's what we're here for. Thanks for the review!
Got a prebuilt and it’s absolutely amazing, no complaints!
By Charlie
Response from META PCs· Mar 3, 2026
Charlie, no complaints is the best compliment. Glad you're loving the prebuilt. Thanks for the review!
If you are going to trust anyone with pc customization, trust these people. The quality of service and results are genuinely outstanding. This business is run by people who actually get it. They gave me guidance that I needed, I feel like I know exactly what I bought and why. They made me comfortable and have no regrets/anxiety. Their incredible packaging protected my pc from my local UPS’s tendency to destroy 2 out of 3 things I order. If you are still reading, you’re probably thinking “Oh, look, another superlative, vague glowing review.” Well, you’re wrong. Even if I drilled down into specifics, Metapcs is so good at what it does that it felt like a single, amazing process. There’s no point in getting specific. Buying from them was a joy and a privilege.
By Jake
Response from META PCs· Mar 3, 2026
Jake, this might be one of the best reviews we've ever gotten. The fact that you called out the guidance, the packaging, and the whole process feeling like one seamless experience tells us we're doing it right. Also glad we beat UPS this time. Thanks for trusting us with your build.
