Quick and easy
It was quick and easy, however I've called twice and I'm still sick. I'm really not willing to pay for a 3rd call.
By Kerry
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,118 reviews
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Pronounced Me – M – D, we're simplifying how people access healthcare.MeMD provides high-quality, convenient and affordable healthcare on-demand. Using our proprietary technology we connect patients seeking care for minor medial issues or behavioral health concerns with licensed medical providers and therapists for convenient, anytime access to care. Think of it like a high-tech house call!
MeMD (memd.me) has 1,118 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,118 approved reviews, newest moderated first
It was quick and easy, however I've called twice and I'm still sick. I'm really not willing to pay for a 3rd call.
By Kerry
So much easier and more convenient...and far less contagious...than a local Urgent Care!
By Linda
Although convenient I cannot and will no longer recommend. I understand antibiotics cannot be dispensed like candy but, all I hear is wait 7 to 10 days. The last two times I waited 24 hours after being told to take motrin and.drink lots of water and rest. I'm glad i hauled myself to my GP after one day because I had some kind of infection that must have antibiotic to go away. He let me have it!"why the heck would you expect positive results over the phone". Now, I know I have strep (ive had it many, many times before)and was told to wait, that the first 48 hours will be the worst but I should feel better in 7 to 10 days. I am no physician but I've never heard such a thing. So, I will go to work, hopefully I want infect others and I will wait for an appointment with my GP. I should have saved my copay for him but, i thought i would give it one last attempt for a positive outcome. As I said they once were very good, not sure what happened. But, when I hear strep is "just like a viral infection", dont worry.about it the next 48 hours will be the most painful but I 7 to 10 days you will be fine, it's not like what we see in imfants", and take over the counter garbage I find that to be frightening. Very sad to see such a quality benefit go down the drain.
By Mary H.
Response from MeMD· Sep 25, 2019
We apologize if our service did not meet your expectations, and regret to learn that you are disappointed with the way your case was handled. We aim to consistently provide top-notch service and convenient access to safe, quality care, and appreciate you taking the time to share your feedback; we do offer our sincere apologies. If you would like our Clinical Oversight Team to look over your case, please email us at [email protected] so that a manager can look into the details.
The physician we spoke with was very kind and the whole process is super easy. We were happy to get our toddler's eye infection healed quickly, even whe away on vacation.
By Trevor
Great Help and easy to understand. Overall a Wonderful Experience
By Edwin
Dr called back within 10 minutes.asked the appropriate questions and had my prescription called in in less than a half an hour.
By Denise
I loved using MeMD. Once I put in all of my information and symptoms, I received a call within a few minutes. I was able to talk directly with a doctor, get a prescription called in and had medicine to start taking that day. We were in the path of a hurricane and my local doctor's office was closed. I will definitely use this service again if needed and I so recommend it!
By JB
Third experience with this service and I can say all three times were wonderful. Quick and reliable patient care from my home and at a reasonable cost.
By Sherri