The care professional listened well and…
The care professional listened well and I was able to get my needs met immediately. I will definitely use this service again.
By LeAnn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,118 reviews
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Pronounced Me – M – D, we're simplifying how people access healthcare.MeMD provides high-quality, convenient and affordable healthcare on-demand. Using our proprietary technology we connect patients seeking care for minor medial issues or behavioral health concerns with licensed medical providers and therapists for convenient, anytime access to care. Think of it like a high-tech house call!
MeMD (memd.me) has 1,118 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,118 approved reviews, newest moderated first
The care professional listened well and I was able to get my needs met immediately. I will definitely use this service again.
By LeAnn
Doctor called back promptly and was very kind. Thank you.
By Barbara
Doctor I spoke with was very short and somewhat rude. It was obvious he was very hurried and wanted to end the call quickly. I did not feel he listened to me at all. I have used your services before for recurrent sinus infections and have been very satisfied with doctors and their medical advice. I was requesting an antibiotic as I had on previous occasions, and as I was running a fever, extremely lethargic and had infection. I am 63 years old and have a history of sinus infections going into pneumonia. I again requested an antibiotic with this doctor at which point he refused and only advised I keep doing what I had been for over a week, drinking water and taking Mucinex. When I told him I was already doing all that and was only getting worse and previous doctors had prescribed an antibiotic which always helped me, his reply was these were bad doctors who prescribed antibiotics far too often and unnecessarily. I am very disappointed I was not listened to nor helped with any medication and charged $67 for being told to just keep doing what I had been doing when it wasn't helping. I now have infection in my gums and am seeing a dentist. Terrible experience.
By Susanne
Response from MeMD· Nov 26, 2019
We apologize if our service did not meet your expectations, and regret to learn that you are disappointed with the way your case was handled. We aim to consistently provide top-notch service and convenient access to safe, quality care and appreciate you taking the time to share your feedback. If you would like our Clinical Oversight Team to look over your case, please email us at [email protected] so that a manager can look into the details.
I have been meaning to check back and thank Dr. Brock for treating my bronchitis successfully!! Thank you, thank you for the relief and recovery!
By Edward
They have a more liberal policy for refills of prescriptions for anti-inflammatory NSAIDS than some others. Don't understand why online systems limit prescriptions for these rather benign medications to one month. Good to use phone instead of video as a preference for MeMD if video not needed.
By Heddy
I have used MeMD several times. I travel a lot and it always comes in handy no matter where I am. They are always prompt, courteous, and efficient. 5 stars all the way!!!
By Cindy
I was not given the proper amount of prescription. There for my insurance did not pay for it and had to pay out of pocket.and also waited 4 days to resolve it.
By Marisela
Response from MeMD· Nov 6, 2019
Hello Marisela, We apologize if our service did not meet your expectations, and appreciate that you took the time to share your feedback. We aim to consistently deliver a top-notch patient experience while providing convenient access to safe and quality care. Given the opportunity, we'd like to learn more. Please email us at [email protected] so that a manager can look into the details of your case.
Great option. My daughter's Pink eye was diagnosed with pictures and a phone interview. We received a prescription and had her feeling better within an hour.
By Julie M.