Out of state and no internet with a…
Out of state and no internet with a sick child, MeMD was prompt, polite and helped us tremendously. Would recommend in a heart beat!
By Mike
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,118 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pronounced Me – M – D, we're simplifying how people access healthcare.MeMD provides high-quality, convenient and affordable healthcare on-demand. Using our proprietary technology we connect patients seeking care for minor medial issues or behavioral health concerns with licensed medical providers and therapists for convenient, anytime access to care. Think of it like a high-tech house call!
MeMD (memd.me) has 1,118 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,118 approved reviews, newest moderated first
Out of state and no internet with a sick child, MeMD was prompt, polite and helped us tremendously. Would recommend in a heart beat!
By Mike
If you cant wait for a doctor in line,remember that feeling? Well,guess what?),MEMD doctors are waiting in line instead providing you with fast no b s service.They will recommend how to treat your symptoms and get you back on the road.Just dont bother them for a scratch.They just heal ok.
By Alexander
I have used this sight and never felt cheated until now. Doctor prescribed 6 antibiotic pills. 3 days. You have to be on them more than 3 days to work. Apparently new policies. They would not prescribe anymore pills. Had to go to the doctor. So I ended up paying twice. I have no insurance, that’s why I use to use this sight. Don’t recommend!
By Lisa
Response from MeMD· Aug 21, 2019
Hello Lisa, We apologize if our service did not meet your expectations, and appreciate you taking the time to share your feedback. We aim to consistently deliver a top-notch patient experience while providing convenient access to safe and quality care. Given the opportunity, we'd like to learn more. Please email us at [email protected] so that a manager can look into the details of your case.
Great service. Fast response.
By Matthew
Excellent service
By Henry
It was so wonderful to be able to get a diagnosis and prescription remotely when I was injured out of town and returning home after hours. I am grateful that my healing could begin MUCH sooner.
By BK
Everything was great until they made an error and treated me like a robot. I spoke with a doctor and told him about the rash over my entire body. He prescribed me a cream, I told him I need a large amount as I am 6'2, 200 pounds, when I got to the pharmacy I got two small tubes. Used them for the day and a half they lasted. I go back to MeMD to speak to a doctor and THEY REFUSED TO ALLOW ME TO SEE A DOCTOR. I'm not even sure if that is legal. When I pushed back the women on the line kept repeating the same choreographed response. I am not a robot, I am a person in need. She then hung up the phone on me ... honestly, she just hung up on me. I sat in my office astonished and also in enormous pain from the rash and the cuts I gave myself from scratching too hard the night prior when I woke up at 2am from my rash. I got a call 5 min later from another person who wanted to "follow up" from the previous call. I told her the last women hung up on me, she said "the line got disconnected" She was then dismissive, rude, condescending. I can't believe this just happened to me.
By jamie E.
Response from MeMD· Aug 14, 2019
Hello Jamie, We apologize if our service did not meet your expectations, and appreciate you taking the time to share your feedback. We aim to consistently provide top-notch service and convenient access to safe, quality care. We regret to learn that you are disappointed with the way your case was handled, and offer our sincere apologies. If you would like our Clinical Oversight Team to look over your case, please email us at [email protected] so that a manager can look into the details.
Gave terrible medical advice that was completely contrary to anything the CDC has ever published. Was dismissive, condescending and I would not recommend this service. They list things on their website that they “treat” but then they actually refuse to treat it and you have to go to a doctor in person. Don’t list it in your website then!
By Brian
Response from MeMD· Aug 12, 2019
Hello Brian, We apologize if our service did not meet your expectations, and appreciate you taking the time to share your feedback. Although MeMD consultations are able to diagnose and treat the majority of common, low-acuity health conditions, a small number of cases do require additional follow-up for complete care. We apologize for any inconvenience. If you would like our Clinical Oversight Team to look over your case, please email us at [email protected] so that a manager can look into the details.