useful information
useful information
By Lefter
Response from MEFA· Mar 20, 2025
Thank you!
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MEFA's mission, since its founding in 1982, has been to help students and families access and afford higher education and reach financial goals through education programs, tax-advantaged savings plans, low-cost loans, and expert guidance. All MEFA's work aligns with the ever-present goal to support the independence, growth, and success of students and families.NMLS# 1724150
MEFA (mefa.org) has 532 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
532 approved reviews, newest moderated first
useful information
By Lefter
Response from MEFA· Mar 20, 2025
Thank you!
Grandparents looking to gain an understanding of what our children and grandchildren are experiencing and how we might possibly assist.
By Ed
Response from MEFA· Mar 20, 2025
Thank you for sharing your feedback!
Used them for my grad school loans and now for our child. Very straightforward and they didn't hammer me with gimmicky marketing like two other companies we considered.
By Mary T.
Response from MEFA· Mar 20, 2025
Thank you so much for taking the time to share your experience with working with us!
Great content; great use of time; I felt that all questions were addressed in their raw form instead of being distorted into ones which fit an agenda.
By Matt F.
Response from MEFA· Mar 7, 2025
Thank you so much for taking the time to leave your thoughts!
I appreciate the effort you made to put this together, the work you did to advertise so that I would know it existed, and hearing from the array of different financial aid officers at different schools to get different perspectives. I got a lot out of it - even thought I may have only learned one new thing (as this is my fourth kid starting up college in the fall) - many of my assumptions were reinforced w/ evidence. I found this a very worthwhile use of my time. Thank you.
By Heather
Response from MEFA· Mar 7, 2025
Thank you for taking the time to share your experience and we are thrilled that you got a lot out of our recent webinar.
1/27/2025-update I wrote this review for the sole purpose of informing parents that they MUST be extremely vigilant in the Student loan arena. MEFA changed My son from primary borrower to cosigner and made me the Primary. they did this without telling us or giving me a chance to SAY NO. they slipped it in loan docs. This has created issues, (my son will not receive bills for his loan it will be up to me to pay then collect from son. Son will not get any tax benefit from interest payments, unsure if son will receive full credit on his credit report. Refinancing in his name is now all but impossible. I only found out because they sent him a letter stating he is the co signer and is only responsible if I the dad defaults. This is INSANE and should be illegal. Response to MEFA response... standard phone number and website No one to discuss it with. Basically useless response designed to make it look like they care but web site and phone number are just marketing. It truly is unbelievable that they are allowed to exist. 2/26/2025...I received a call from MEFA, I was told they would unwind the loan take back the money from the college. When I asked how this would work, credit ramifications, ramifications to getting another loan.. The person I spoke with did not know and told me to contact the school. I'm reaching out to the school and other lenders to see if I can get any answers. I will update review as more info comes up.
By Jeffrey C.
Response from MEFA· Feb 26, 2025
Thank you for taking the time to share your feedback. We understand your frustration, and are always looking for opportunities to better serve our customers. If you are willing, please reach out to us at [email protected] or call us at (800) 449-MEFA (6332) to discuss your experience with us. Thank you.
Friendly presentation. Happy that it was recorded and available.
By Alvaro
Response from MEFA· Feb 26, 2025
Thank you for taking the time to share your experience!
The presentation clarified concepts that I did not have an understanding of before the webinar.
By Aaron
Response from MEFA· Feb 26, 2025
Thank you for your feedback! We're glad you found the webinar helpful.