Quick response to my question and even…
Quick response to my question and even quicker to follow up!
By Colleen
Response from MEFA· Oct 20, 2025
Thank you for taking the time to leave your review!
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
532 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MEFA's mission, since its founding in 1982, has been to help students and families access and afford higher education and reach financial goals through education programs, tax-advantaged savings plans, low-cost loans, and expert guidance. All MEFA's work aligns with the ever-present goal to support the independence, growth, and success of students and families.NMLS# 1724150
MEFA (mefa.org) has 532 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
532 approved reviews, newest moderated first
Quick response to my question and even quicker to follow up!
By Colleen
Response from MEFA· Oct 20, 2025
Thank you for taking the time to leave your review!
I have found MEFA to be an excellent resource for helping me to navigate the financial aid process.
By Dawn
Response from MEFA· Oct 20, 2025
Thank you for sharing this review, we're glad you've found MEFA to be an excellent resource.
Great presentation.
By Claudia
Response from MEFA· Oct 20, 2025
Thank you for your comment!
The day after the presentation, I opened an account!
By Toni
Response from MEFA· Oct 20, 2025
Thank you for this feedback!
Follow up to my question regarding how to certify a loan for a prior term was timely and instructions were clear. And then another email from MEFA came after the updates had been made at your end. Customer service is great - thank you.
By Kristine
Response from MEFA· Oct 20, 2025
Thank you so much for sharing your feedback - we're thrilled you've had a great experience!
It was well done and informative!
By Jeff
Response from MEFA· Oct 20, 2025
Thank you for this feedback!
Well informed.
By Belinda
Response from MEFA· Oct 20, 2025
Thank you for this feedback!
Very informative and I am excited about future webinars!
By Renecial
Response from MEFA· Oct 20, 2025
We're glad you found this event helpful, thank you for sharing your review!