Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
114 reviews
SOCiSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected. Through the use of best-in-class generative AI and machine learning, the SOCi Genius platform provides multi-location enterprises actionable insights and recommendations while automating their most important workflows at scale. With SOCi, businesses can strengthen their digital presence across local search and social pages while protecting their online reputation driving improved customer engagement and market leading results. To learn more about how SOCi can help fuel your localized marketing success, please visit us at www.meetsoci.com or message us at [email protected].
SOCi (meetsoci.com) has 114 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
114 approved reviews, newest moderated first
Poor response to problems, repeated failures to post articles,
By Larry
Response from SOCi· Sep 26, 2019
Hi Larry, we are sorry to hear your frustration about support responses. Your Customer Success Manager will be in touch to find a resolution.
Easy & time saving! I really like how user friendly SOCi is and how easy it makes managing social media for our property. Has definitely been a game changer in our online presence and made it easier for us in office to maintain a relationship with our followers.
By Jazmyn
Response from SOCi· Sep 26, 2019
We are glad to hear how user-friendly you find SOCi to be! Thank you for your review.
Excellent platform for mass update.
By customer
Response from SOCi· Sep 26, 2019
Thank you for your review!
Great Tool! I like how simple it is to have all my social media places synced and post online with 1 click.
By Ivan
Response from SOCi· Sep 26, 2019
Thank you for sharing your feedback, Ivan!
I love Soci. It saves me so much time by providing feedback on reviews to all of my sites whereas if I had to do it myself, it would take me forever. They are a life savor
By Jerry
Response from SOCi· Sep 26, 2019
Thank you for the positive review, Jerry. We love to hear how SOCi is saving you time and effort!
The review portal has been good allowing me to see the reviews quickly as well as how responses are occurring.
By DL
Response from SOCi· Sep 26, 2019
Thank you for taking the time to leave your feedback on our Reputation management tool.
Soci is a good platform and easy to use.
By Daniel
Response from SOCi· Sep 26, 2019
Thank you for sharing your feedback!
I greatly appreciate the managing of the reviews from customers and that is always done in a timely manner. Posts on Facebook are great just wish you'd include instagram at least once a week because we're missing out with growing followers on that platform. I also miss not getting feedback like I used to get monthly from Sasha.
By Deborah
Response from SOCi· Sep 26, 2019
Thank you for taking the time to leave a positive review on our SOCi Assist full-service offerings. Your Customer Success Manager will be in touch with some Instagram options.
