MedshopdirectReviews of medshopdirect.com

Everyone has been so great, helpful, and knowledgeable throughout the entire process. We could not have been happier.

The bed is great for my husband who has Parkinson's. He can easily get out of bed! The bed is very comfortable with very nice padded bed rails. The men that delivered and set it up were very competent and polite.

Medshopdirect helped me place an order when the supplier would not work with me directly. Order arrived in two days! There was a problem with the order and Medshop contacted the supplier and resolved the issue. Great customer service!

Ivan was fantastic help! And so on top of things. I so appreciated everything he did.

When ordering Omar knew the product and gave great informed answers. Very helpful and kind. Ivan give up dates on the shipping and kept us updated and let us know when our order arrived at the destination. The white glove service called and arranged delivery and the setup was done by a well informed team. So thankful

Free delivery and set up. The mattress is very comfortable. I have to figure out what to do with blankets and pillow, they fall off every time the bed has to turn and rise to sit. No worries though, because I am definitely keeping the bed.

Upon ordering the bed, I made a phone call and the representative who answered was very helpful. Then every so often I got emails updating me with the progress of the bed, and the white glove employees were very helpful in setting up the bed, at first finding alternatives when they thought the bed would not fit going into the bedroom because of the doorway position.

The customer service at MedShop Direct is fantastic! Omar was knowledgeable about the alternating pressure mattresses we discussed and great to work with as was the rest of The MedShop Direct team. They helped us figure out which product to purchase and had it shipped out quickly.