Darrell listened to my needs and…
Darrell listened to my needs and answered all my questions so that I could complete my order. So thankful for his expertise.
By Roxanne C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Darrell listened to my needs and answered all my questions so that I could complete my order. So thankful for his expertise.
By Roxanne C.
Great information on product . Easy to read and understand . I am 88 and looking forward to have more ability to get around .
By Mary Jo K.
Have not gotten my order yet. If I don't get it by tomorrow I'm canceling order and your going to refund me. If you don't I'm going to file a complaint with the bbb and open a case with Ohio attorney General.
By Gregory K.
Response from Med Mart· Oct 1, 2024
Thank you for your feedback. This order was placed on 9/25. The website accurately reflects the estimated ship time, not delivery date. On this particular item, it ships in 4 business days, which it did. However, it will not be arriving today but it is on its way to you. Please call with further questions. Thank you, Medmart team
It was a pleasure to speak with an American. She answered all of my questions and I did not have to ask her to repeat what she said over and over. She was very helpful and knew the product very well. We were able to complete the sale.
By CATHERINE F M.
After making several unsuccessful attempts to purchase a HC lift on line, I was forced to contact customer service to place my order. My sale person was exceptional and was able to get the process done professionally and accurately. The website purchasing window needs to be corrected to accept a Shipping address that differs from the Billing address. As General Contractor, we have items sent to project locations but the bills are paid thru our main office location.
By Andy A.
Too heavy for this old, handicapped woman. I was hoping to be able to fold up and put in my car. Can't do it!
By Elizabeth B.
It was quickly delivered once ordered! Easy to assemble.
By BETSY C.
Great customer service.
By Nancy