I had little trouble ordering my…
I had little trouble ordering my replacement battery
By Joe T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
I had little trouble ordering my replacement battery
By Joe T.
No product, no shipping notification, nothing 10 days after you took payment. Please cancel this order and refund my payment.
By PELHAM S.
Response from Med Mart· Oct 16, 2024
We understand your frustration with the lack of updates regarding your order. We sincerely apologize for the inconvenience and disappointment this has caused. We are committed to providing our customers with a smooth and transparent experience. Your order was previously refunded. Thank you.
web page was easy to use or navigate, clear information, options and service were easy follow. check out felt safe to use.
By Richard B.
I knew what I wanted. Lyn was very helpful processing the order. Looking forward to having a , Knowledgeable,man or men, putting it together in my apartment
By Joy S.
Tim was patient, informative, supportive, and responded once I called back to place my order. Really helpful.
By Christine T.
Support was very helpful from the website and shipping was great to work with, delivering my chair less than 3 days after I placed the order. The chair was perfect for the trip that we took to Mackinac Island. It was also easy to assemble and disassemble. The only down side was the weight of each piece was a little too heavy for me to handle on my own. With two people, it was easy to lift into place and we were able to get 3 carry-ons in the trunk along with the chair in a Toyota Camry.
By Susan J.
The ease of ordering and the agent who helped me she was wonderful.
By Carroll C.
Appreciate the excellent customer service Charity provided at your San Antonio store
By Matthew W.