Med MartReviews of medmartonline.com

Darrell Flunker answered all my questions and concerns completely and in terms I understood. He was in no hurry to get me off the line. When he was satisfied that I understood his answers and that I had no further questions, he thanked me for my business and reassured me that he was there for me. Anytime.

Got exactly what wanted and works great

Beware of Mad Mart’s customer service. On March 7, 2024 I received my order 1000191910 consisting of a Go-Go® LX 3-Wheel Travel Scooter SKU number S50LX-RD/BL, at a cost of $1,354. About mid February 2025 my scooter’s drive train broke. On February 24, 2025 I notified MedMart about my problem and in return I received an e-mail from MedMart representative Sergio Ramos stating that my request for repair had been approved and was assigned #926429. He also advised me that MedMart had partnered with a company named WSR Solutions to do repairs, and that I should contact them. I have tried to contact this company multiple times. Each time, I got a response on that the wait time was extremely long because the volume of calls was extremely high and their agents were extremely busy, and so, at their request, I left my phone number for a call back. After multiple attempts, I have not received a call back from WSR Solutions, so I have not been able to get my scooter repaired. I now have two solutions, one locate and buy the parts and repair it myself, or buy a replacement scooter. If I buy a replacement, it certainly will not be from MedMart.

The bed is great.. Need's to be clear that an appointment ithas to be made for the bed to be delivered.. The instructions need to be better on how to put the bed together.. I really like the bed after it's all put together and working..

We have not received our bed or the rails yet! It shows it was delivered, but the only delivery made was the mattress. I have reached out three times and I still do not have an answer on where our bed and rails are. We have security camera cameras, showing the delivery of the mattress only.

Sean is the Best representative , very knowledgeable and patient.

This is not the first time this occurred but i told the customer representative to tell the driver to call me 30 minutes prior to delivery. I made myself available from 10am-4 pm I had to call and find out that the driver was already at the delivery location Poor customer service! Work on it !!

The lady I spoke with was very professional very kind and very helpful. Hope the product is as good as the customer service.