Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Dealing with Stacey was a great experience! She was so helpful and knowledgeable! Gerat person to work with.
By Merlin L.
Response from Med Mart· Apr 4, 2025
We are so glad to hear that you had a positive experience working with Stacey. We appreciate your kind words and will share your feedback with her.
Ordering was easy with rep
By Danny M.
Response from Med Mart· Apr 4, 2025
Thank you for your positive feedback, we appreciate your business!
I was pleased that it arrived so fast. The only thing we found was the foot platform was not tightened down.
By Kris S.
Response from Med Mart· Apr 4, 2025
We appreciate you taking the time to share your feedback. We're glad you received your order quickly. We understand your concern about the foot platform and will ensure our team addresses this in the future.
Ordered two items, both needed, one was no good without the other. Shipped the main item , which was open box item, second item was more than a month back ordered but didn’t get notified until I received first item. Had a timeline when dad arrived and ALL items needed. I had to figure a different fix and didn’t trust them to ship a substitute to arrive in 4 days and I wouldn’t pay $80 shipping to hurry it. No return on first item (open boxed) which the video demonstration on item showed a certain gait belt used with it. But they claimed it wasn’t needed. They lost me as a customer because they failed to give adequate me notification on B/O item and wouldn’t return main item.
By jill D.
The people I dealt with were great
By Donald E.
I been trying to order the wheelchair since two week ago. They said they been calling me and text br never seen a text message.
By Clara N.
Response from Med Mart· Apr 4, 2025
We apologize for any communication issues, but are glad this order was placed and shipped next day. We hope that if the need arises we will be given the opportunity to assist.
It was excellent. I needed information and Sean from your live chat was polite and very efficient getting my questions answered. In fact, that is the reason I went ahead with the online order. I really hope the rest of this goes as well.
By Leslie P.
Response from Med Mart· Apr 4, 2025
We appreciate your kind words and are thrilled to hear about your positive experience with Sean. We are dedicated to providing excellent customer service.
Stacy was very helpful this morning with my order and answering all my questions. I am very appreciative of her assistance.
By Mary Lois M.
Response from Med Mart· Mar 20, 2025
We are so glad to hear that you had a positive experience with Stacy. We appreciate your kind words and are happy to hear that she was able to assist you with your order. We strive to provide excellent customer service, and we are pleased that Stacy was able to meet your needs.
