Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
10,501 reviews
Med MartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
Med Mart (medmartonline.com) has 10,501 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
10,501 approved reviews, newest moderated first
Darrell was wonderful! Very helpful and knowledgeable.
By Rodney B.
Response from Med Mart· Aug 11, 2025
Hi Rodney, Thanks so much for taking the time to leave a review. We're so glad to hear that Darrell was able to assist you and leave a positive impact. He is an integral part of our team and we're happy you think so as well. We hope to see you again soon! Thanks, Team Med Mart
Easy ordering process. Helpful customer service people. Daryl was able to quickly resolve my issue so that I could order the item.
By Christos
Response from Med Mart· Aug 11, 2025
Hey Christos, Thanks for your kind words. We love hearing that you had an easy ordering experience with one of our great employees, Daryl! This is the type of service we aim for and we're so glad that you got to experience it. Hope to see you again! Thanks, Team Med Mart
Website was very easy to navigate and I was able to purchase a new mobility scooter in under a few minutes.
By Ricky R.
Response from Med Mart· Aug 11, 2025
Hi Ray, Thank you so much for taking the time to leave a review! We're so happy to hear that the buying process was stress-free and you were able to find what you were looking for on the website. Congrats on the new scooter and we thank you for your purchase! Best, The Med Mart Team
The Representative that assisted me in placing my order was very helpful.
By Gloria D.
Response from Med Mart· Aug 8, 2025
Hey Gloria, Thanks for your great feedback! We're glad to hear that our representative was able to help you place your order. Thank you for your support, and we look forward to serving you again soon. Best wishes, Team Med Mart
Professional and experienced
By John p C.
Response from Med Mart· Aug 8, 2025
Hello John, Thanks for the lovely things you said! We are happy that you had a good experience with our team. Thank you for your support. We look forward to helping you again. Best wishes, Team Med Mart
Delivery is unreliable and not updated as necessary. Paying for expedited delivery is ineffective and doesn't work.
By Kelly G.
Response from Med Mart· Aug 8, 2025
Hey Kelly, We're sorry to hear that your delivery went wrong. We would rather not give you this kind of service. Please send us your order number so we can look into what happened and fix it as soon as we can. Best wishes, Team Med Mart
Great Customer serviceI I actually could talk to a real person . She was very knowledgable, efficent and friendly. The whole order was sent off the same day and will arrive within 21/2 days.
By Ursula
Response from Med Mart· Aug 8, 2025
Hey Ursula, Thanks for telling us about your experience! We're delighted that your interaction with our team was enjoyable and that we handled your order promptly. We greatly appreciate your feedback. Best of luck, Team Med Mart
Sean Lorenz was fantastic to work with! He is a real asset to your organization.
By Kenneth G.
Response from Med Mart· Aug 8, 2025
Hey Kenneth, Thanks for saying nice things! We're so happy to hear that Sean was great to work with and left a good impression. We'll make sure to tell him what you think; it will mean a lot. Best wishes, The Med Mart Team
