I feel very safe and secure using my…
I feel very safe and secure using my medical guardian device. Customer service is excellent.
By Denise Z.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
1,456 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
1,456 approved reviews, newest moderated first
I feel very safe and secure using my medical guardian device. Customer service is excellent.
By Denise Z.
Quickly answered and rapid response TKU
By Wendy
reliable dependable
By Cora G.
Although an accidental self induced false alarm, the Medical Guardian System worked perfectly. Both of my contacts were immediately notified and the EMT was at the door within minutes. My apologies to all!
By Don
Customer service is responsive & patient with me. I am unable to get my step counts which I do like to view daily.
By Esta
Whenever I have a problem, I've been able to call Customer Service and talk to someone, The representative has always solved my issue. In the past if a part was not working for me, I received a replacement for it.
By Marie Jeanne P.
Always great.
By Jule M.
It is comforting knowing that help is near when needed.
By JOANNE