Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
It's the best bang for your buck! I will use again. I may never go to my doctor again.
By DENISE M.
Response from MDLIVE· Jan 30, 2020
Hi Denise, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Fast response time and convenient.
By Joseph M.
Response from MDLIVE· Jan 30, 2020
Hi Joseph, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Fast, easy, and will be using again!
By Madeleine K.
Response from MDLIVE· Jan 30, 2020
Hi Madeleine, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Once I added my information, the visit with the representative went fine.
By Debra B.
Response from MDLIVE· Jan 30, 2020
Hi Debra, thank you for providing the positive feedback. We are glad the MDLIVE service has been made available to you and you were able to use it in a time of need!
Spent over an hour on the phone with them last night. After all was said and done the doctor prescribed an over the counter drug. The end result is that I have two kids out of school today and my wife had to take off from work to take them to a real doctor. It doesn't matter if the ladies taking the information are sweet if the doctor is an incompetent fool. I called them back and gave them the opportunity to fix their mistake and call in the correct prescription but never got a call back. They failed from start to finish. Why would I call a doctor for an over the counter drug. I will never use this useless service again.
By Robert W.
Response from MDLIVE· Jan 30, 2020
Hi Robert, we're sorry you did not receive the help that you needed with MDLIVE. We continuously take into account feedback from our customers so that you may better access our service with ease. If you would like to provide us with more feedback on your experience, please contact our customer service number at (800) 400-6354. We hope you're feeling better.
Everything was done in a timely manner. I received confirmation email of Appointment and the Doctor called on time.
By Theresa H.
Response from MDLIVE· Jan 30, 2020
Hi Theresa, thanks for providing the positive feedback. We are glad the MDLIVE service has been made available to you and you were able to use it in a time of need!
The person answering the call asked all the right questions to find out exactly what I was feeling, experiencing at that time. Then let me know she understood by repeating it back to me. She quoted a time frame as to when a doctor would call back and the doctor called back during that time and was ready to help me to feel better. She also repeated my symptoms so she was totally informed correctly. Then sent scripts to pharmacy closest to me within minutes.
By Elizabeth E.
Response from MDLIVE· Jan 30, 2020
Hi Elizabeth, thanks for providing the positive feedback. We are glad the MDLIVE service has been made available to you and you were able to use it in a time of need!
Dr recommended the right medication for my illness. However, the medication was over the counter type of medication.
By Ruben G.
Response from MDLIVE· Jan 30, 2020
Hi Ruben, thanks for providing the positive feedback. If you would like to provide us with more feedback on your experience, please contact our customer service number at (800) 400-6354.
