Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
Great! Helpful and quick prescription!
By Kathryn H.
Response from MDLIVE· Jan 30, 2020
Hi Kathryn, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Great experience, highly recommend this service!
By Leigh C.
Response from MDLIVE· Jan 30, 2020
Hi Leigh, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
This was a great experience. The Dr. I spoke to was extremely helpful.
By SOOKRANI N.
Response from MDLIVE· Jan 30, 2020
Hi Sookrani, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Horrible! If you have two insurances watch out! They billed my secondary and wouldn't take my primary or even bill them. Yet sent me receipts with $0 listed. At the end of the year they said I have to submit claims to my primary insurance, because they won't do it. I said ok, but they wouldn't give me the information to submit to them. Still sitting on a balance that I can't submit, and they won't give me the information I need to submit it to primary so primary can either pay or deny it and then secondary will pay. They do list a convenient credit card option to pay! I suppose after pulling your hair out, people will just do that then try to deal with their billing department. And here's their automatic response of course, just had to update that I have contacted them and I gave them my information, maybe it will take another year to get it sorted out!
By Rachel D.
Response from MDLIVE· Jan 30, 2020
Hi Rachel, we're sorry you experience billing issues with your MDLIVE service. If you would like to provide us with more feedback on your experience so that we may better assist you in the future, please contact our customer service number at (800) 400-6354.
Convenient and excellent service
By JJ
Response from MDLIVE· Jan 30, 2020
Hi JJ, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Fast and convenient. Doctor read wonderful.
By Rosina
Response from MDLIVE· Jan 30, 2020
Hi Rosina, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
Quick response, easy to navigate.
By Katheryne C.
Response from MDLIVE· Jan 30, 2020
Hi Katheryne, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
I had a great experience using MD live for the first time. Thank you!
By Rickey H.
Response from MDLIVE· Jan 30, 2020
Hi Rickey, thanks for the positive feedback. We're glad MDLIVE was able to help you in a time of need, and we look forward to helping you again in the future!
