Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,728 reviews
MDLIVESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MD Live by Evernorth is a leading provider of virtual care in the U.S., with a national network of board-certified doctors, pediatricians, dermatologists, psychiatrists, and licensed therapists who provide care for a wide range of medical and mental health needs. Our providers average 10 years of experience and deliver expert care anytime, anywhere.MD Live Urgent Care is available 24/7, including holidays. Primary Care and Behavioral Health provide flexible scheduling, with same-day appointments available for routine primary care needs.MD Live accepts most major insurances, such as Cigna Healthcare and Blue Cross Blue Shield, plus self-pay options for Urgent Care and Behavioral Health.
MDLIVE (mdlive.com) has 11,728 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
11,728 approved reviews, newest moderated first
The service was quick, efficient, but most of all, wonderful. Our Doctor was confident, friendly and helped my daughter to feel better in no time. Will 1000% use this service again.
By B. A.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
The experience was great except there was a technical difficulty with the video. Dr. Lee could see me but I could not see him.
By Patsy J.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review, and we're very sorry about the video difficulties.
Best Dr. hands down!
By Meghan W.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
Great resource when you need medical attention quickly but not quite at the urgent care level!
By SUSANNA
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review!
MDLIVE was a great option for me as I do not have insurance right now and I was traveling. I was able to speak with a doctor and get a prescription sent to a pharmacy near me. The only downside was that I was doing the call on my phone and didn't have the best signal. Also, I accidentally hit the wrong button on a few questions and instead of just "unclicking" the item, I had to start over. This happened 3 times before I successfully completed the questionaire.
By Diane C.
Response from MDLIVE· Jul 19, 2021
Thank you so much for your review! We're sorry fo any frustration you encountered. If you'd like to share more about your experience, please contact MDLIVE customer service at 1-888-632-2738 or [email protected]. Thank you again!
My experience with MD Live was awesome!! Dr called me right away and cared about what I was dealing with. Prescribed me the correct medication and saved about 4 hours of my day not having to go to the clinic.
By AUDRA
Response from MDLIVE· Jul 12, 2021
Thank you so much for your review. We hope you're feeling better!
Only problem was the initial connection with the phone. doctor had to call me back and then still had to do some adjustment at her end to hear me. After that is was simple and quick and she wrote me a script and sent to my pharmacy. Very polite and thorough. Thank you. Saved me 2 hours of driving to my doctor's office for an exam all for poison ivy.
By Mary A.
Response from MDLIVE· Jul 12, 2021
Thank you so much for your review. We hope you're feeling better!
Great phone visit. Diagnosis and suggestions were right on Medication was at the drug store when promised Very pleased Just hope that MDLive billed my insurance company for the visit
By J M.
Response from MDLIVE· Jul 12, 2021
Thank you so much for sharing your experience!
